Frequently Asked Questions
Who do reThink work with?
Our experienced team work with children up to 18 years old. Whether you're a parent, caregiver or professional, please get in touch.
Do reThink only work with children in Otago & Southland?
No. People come from all over New Zealand to have their children assessed by our skilled team.
We have a clinic based in Dunedin and our mobile therapists are available to work throughout Otago, Central Otago & Southland.
Online speech language therapy, occupational therapy & social work can also be provided across New Zealand.
How much does it cost to work with reThink?
As we're a private provider there are variable costs associated with our services.
Some subsidies are available:
- We are partners with Aoake te Rā and our specially trained team provide 4 sessions of free support for anyone bereaved by suicide. Any individual, family member, friend or community is able to access this specialist support in person (Dunedin & Invercargill) or online.
- We are a registered ACC provider so ACC may contribute to the cost of our services if your child has a registered accident or injury. If school, sport or daily activities have become challenging for your young person due to problems such as big worries, avoiding the activity, low mood, sleep difficulties, then we can help.
- We have access to a small fund that supports the mental health needs of tamariki & rangatahi and may be able to access this on your behalf, if finances are stopping your child from receiving the help they need then please ask about this.
When you contact us we can help work out what you need and the associated fees.
My child's needs are really complex, can reThink help us?
Yes! We're experts at working with children from very challenging backgrounds and pride ourselves on developing simple solutions in complex situations. We can provide a wrap around service that will support your child in the home, school & community. You can work with one of our team or as many as are required to help your child & family thrive.
I'm a permanent caregiver, can reThink help me?
Yes! Please get in touch, we'd love to understand your childs needs and make a plan together.
I'm a foster parent, can reThink help me?
Please get in touch, we'd love to talk about how we can work together to support the young person in your care.
I'm a professional, how do I make a referral?
The easiest way is to complete the referral form on this website. Our Referrals Manager will be in touch soon to answer any questions and organise the best support for the young person.
My child is under ACC, can reThink help us?
We are a registered ACC provider so ACC may contribute to the cost of our services if your child has a registered accident or injury. If school, sport or daily activities have become challenging for your young person due to problems such as big worries, avoiding the activity, low mood, sleep difficulties, then we can help.
Please get in touch, we'd still love to talk about how we can work together to support your child.
My friend/family member committed suicide, can you help?
Yes! We have team members specially trainined to help you through this very difficult time. We can work with you in person or online, it's your choice. This is a free service in partnership with Aoake te Ra.
Can I access reThink online?
We'd love to work with you online and lots of our services can be delivered this way.